Refund and Returns Policy

Shores Diagnostic 60-DAY SATISFACTION GUARANTEE

Shores Diagnostic 60-DAY SATISFACTION GUARANTEE

 

Shores Diagnostic is an Authorized Metagenics seller. We DO NOT sell to ANY ecommerce sellers.

At Shores Diagnostic, we stand behind our products and quality controls. If for any reason you are not satisfied with a Metagenics product you purchased from us, you may request a refund. The Guarantee is also limited to the original, end-user purchaser.

How to claim the Guarantee
To submit a Guarantee request, please call one of our Customer Service representatives at 313-285-8728, and have the information available regarding when you purchased your product. If your request is approved, you will then need to mail the remainder of your product, a proof of purchase, and your Guarantee approval confirmation number to:

Shores Diagnostic
3611 Carpenter St Ste 6
Detroit, MI 48212
United States

You must submit your Guarantee request within 60 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee guidelines

Shores Diagnostic reserves the right to verify information, require a valid proof of purchase, and deny Guarantee requests in its discretion in cases of suspected fraud or if the customer has abused the 60-Day Satisfaction Guarantee.